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1. What Are the Most Important Online eMail Marketing Metrics?
Open Rate: If you sent out 100 emails, out of those 100
emails how many would get opened? This number is your open rate. A high open rate indicates a list
that believes your content is valuable.
Click Through Rate (CTR): If 100 people opened your
email, out of those 100 how many would click on a link in the email? Again, the higher this number
is the more responsive and profitable your email list is.
Bounce Rate: If you sent out 100 emails, how many will
"bounce," meaning how many will return undelivered? There are many reasons why an email might
bounce. Some of these include invalid email addresses, the server was down, or that their email
inbox was full.
These are some of the most basic statistics for email promotions. Once you have these
statistics, you can start tracking more advanced statistics such as conversion rates, campaign ROI,
total sales, time of day to mail, etc.
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2. Which Metric in an eMail Promotion is the Most Important?
Every metric in an email promotion is important to some degree. However, the metric you should
focus on depends entirely on what you want to accomplish.
If very few of your emails are getting opened, then focusing on your conversion rate or your
click through rate wouldn't make very much sense. On the other hand, if your open rate is off the
roof but you can't get anyone to buy anything, then that's a very different problem.
Each statistic in your email promotion will tell you something about your email list. For
example, if you have a high open rate, that probably means you're either writing great titles or
your list believes you'll deliver something valuable. If you then have trouble getting people to
click through a link, chances are you haven't sold them on the benefits for them clicking on that
link.
Start tracking and start improving!
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3. The Importance of Having a Compelling Offer in Your eMail Promotions
Great marketers understand that even if you get your emails opened, unless someone clicks and
buys something, chances are you're not going to make any money. Not only should you be paying
attention to your open rates, but you should also be putting a lot of attention on your CTR as
well.
In order to increase your CTR and your open rates, there are several key elements to focus on.
These elements are:
Subject Line: Your subject line should grab attention and
get them to open your email. Subject lines in email promotions can be shocking, newsy,
controversial or promise the user a benefit. Generally, the latter gets the highest open rates. Be
careful not to over hype your email or your email could come off as spam.
Opening Sentence: The opening sentence is arguably the
next most important sentence in your email. A good opening sentence "sells" your reader on reading
the rest of your email. It should be very clear to them right from the get go what they will get
from reading your email.
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A Compelling Offer: It should be crystal clear to your
reader what you're offering and why what you're offering is valuable, right from the get go. This
is the crucial element that can really skyrocket your email marketing to success.
The Call to Action: Remember to ask for the order! Do it
compellingly and language your email in such a way that assumes your users will click through.
Email promotion marketing is very competitive today. Marketers from all over the world are
competing for your reader's "inbox attention." By carefully tracking, measuring and testing each of
your email marketing campaigns, you can get the competitive edge that will skyrocket your business
to success.
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